Claim Risk Glossary
Every claim type wellness brands encounter: what it means, whether it's allowed, real examples of what crossed the line and what didn't. Based on public FDA warning letters and FTC enforcement actions.
Structure/Function Claim
A claim that describes the role of a nutrient or ingredient in affecting the normal structure or function of the human body. These are legal for dietary supplements but must be truthful, not misleading, and accompanied by a specific disclaimer. They cannot imply treatment or prevention of a disease.
Must include the disclaimer: "This statement has not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease."
"Supports healthy immune function"
"Helps maintain normal cholesterol levels already within the normal range"
"May support focus and mental clarity"
"Supports your body's natural stress response"
"Boosts immune function to fight disease"
"Clinically proven to support cognition"
Disease Claim
Any claim that states or implies a product treats, cures, mitigates, prevents, or diagnoses a disease. Disease claims automatically classify a product as a drug under FDA law, meaning the product would require pre-market approval that supplements do not have. This is the most common trigger for FDA warning letters.
Implied disease claims are treated the same as explicit ones. Using the name of a disease in your product name, or showing before/after images of a disease condition, can trigger a disease claim finding.
"Treats anxiety and depression"
"Reduces inflammation caused by arthritis"
"Lowers blood pressure"
"For the treatment of insomnia"
"Helps your body manage everyday stress"
"Supports normal, healthy blood pressure already within the normal range"
Health Claim
A claim that characterizes the relationship between a food substance and a disease or health-related condition. Unlike structure/function claims, health claims require FDA authorization based on significant scientific agreement. Only a narrow list of pre-approved health claims are permitted. These are rare and not available for most supplement ingredients.
Most wellness brands should avoid health claims entirely. The bar for authorization is extremely high and the approval process is lengthy.
"Diets low in sodium may reduce the risk of high blood pressure" (authorized)
"This supplement reduces the risk of heart disease"
"Associated with reduced cancer risk"
Implied Disease Claim
A statement that does not explicitly name a disease but strongly implies the product affects a disease condition. The FDA evaluates claims based on how a reasonable consumer would interpret them, not just the literal words used. Product names, images, and context all factor in.
Product names like "Arthritis Relief" or "Anxiety Away" are automatic disease claims regardless of what the label text says.
"Anti-inflammatory formula"
"For people with memory problems"
"Helps with the sluggishness that comes with getting older"
"Relief formula" (for any condition)
"Supports healthy inflammatory response"
"Supports normal cognitive function"
Nutrient Content Claim
A claim that characterizes the level of a nutrient in a product using terms like "high", "low", "free", "reduced", or "more". These claims are tightly regulated with specific definitions. Using a regulated term without meeting the FDA's numerical threshold is a labeling violation.
"High in vitamin C" (only if ≥20% DV per serving)
"Low sodium" (only if ≤140mg per serving)
"Sugar-free" (only if <0.5g per serving)
"High protein" without meeting the threshold
"Zero sugar" when product contains sugar alcohols
Testimonial / Endorsement
Any statement from a consumer, influencer, expert, or celebrity that promotes a product. The FTC requires that testimonials reflect the honest opinions and typical results of the endorser. Material connections (payment, free product, affiliate fees) must be clearly disclosed. Since 2022 updated guidance, brands are liable for claims made by their paid partners.
The FTC now holds brands responsible for claims made by influencers in paid partnerships, even if the brand didn't write the content. Review all influencer posts before publishing.
"I lost 30 pounds in 2 weeks using this product" (without disclosure or substantiation)
"#ad: I've been taking this for 3 months and feel more focused" (typical result, disclosed)
"Doctor-recommended" without verifiable doctor endorsement
"9 out of 10 customers saw results" (without study data)
Substantiation
The FTC requires that all objective claims about a product be substantiated by competent and reliable scientific evidence before the claim is made. You cannot make a claim and then look for evidence afterward. The standard for health-related claims is higher, typically requiring randomized controlled trials.
Hedged language ("may support", "some research suggests", "has been studied for") is not a workaround for the substantiation requirement, but it does signal to regulators that you are not making absolute claims.
"Studies show ashwagandha may support stress reduction" (citing published research)
"Clinically proven to reduce cortisol by 30%"
"The most effective adaptogen on the market"
"Some research suggests lion's mane may support nerve growth factor production"
Absolute Superlative
Claims that use absolute terms like "the best", "the most powerful", "the only", "guaranteed", or "proven" without substantiation. The FTC treats these as express claims requiring proof. Even if meant as marketing hyperbole, they can trigger enforcement action if a reasonable consumer would take them literally.
"The most powerful adaptogen formula ever made"
"Guaranteed to reduce stress in 30 days"
"One of the most studied adaptogens available"
"Results not typical. Individual results may vary."
Before/After Claim
Before and after imagery or language that implies a transformation resulting from product use. Triggers both FDA (implied disease claim if a medical condition is depicted) and FTC (substantiation and typicality requirement) scrutiny. Also frequently triggers ad disapprovals on Meta and Google.
Meta's ad policies explicitly prohibit before/after imagery in health and wellness ads regardless of the product type.
Before/after weight loss photos in supplement ads
Before/after skin condition photos
"Before: tired and foggy. After: sharp and focused."
Before/after energy or mood descriptions with disclaimer
Payment Processor Trigger Words
Payment processors maintain lists of prohibited or high-risk language that can result in account freezes, holds, or terminations. These lists overlap with but are not identical to FDA/FTC rules. Some compliant marketing language still triggers payment processor risk flags.
Payment processor terms of service change without notice. Review your product pages quarterly against the current Stripe and PayPal prohibited content policies.
"Cure", "treat", "diagnose", "prescription strength"
"Pharmaceutical grade" (used as a superiority claim)
"Replaces your medication"
"Doctor-formulated" (if verifiable and not implying treatment)
"Clinically tested" (if you have the study)
"Made in an FDA-registered facility"
FDA Disclaimer Requirement
Any product making a structure/function claim is legally required to display a two-part disclaimer on the label and, by common practice, in marketing. The disclaimer must appear prominently and conspicuously: it cannot be buried in fine print or placed where consumers are unlikely to see it.
"This statement has not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease."
Required on product labels, product pages, and marketing materials making structure/function claims
Omitting the disclaimer entirely
Placing the disclaimer in a font smaller than surrounding text
"Natural" Claim
The FDA has no formal definition for "natural" as applied to dietary supplements or most foods. Using the term is generally low risk for supplements, but can create consumer expectations that conflict with your actual formulation. The FTC may challenge "natural" claims if the product contains synthetic ingredients and consumers are materially misled.
"Made with natural ingredients"
"100% natural" when product contains synthetic additives
"All-natural formula" for a product with artificial colors
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Got flagged by Meta, hit an FTC gray area, or know a term we should add? Share it. We update the glossary from real founder experiences.